Terms of service

1.1 Introduction

Welcome to PepFresh ('we', 'us', 'our'). By accessing or using our website at www.pepfresh.co.uk and purchasing our skincare and cosmetics products, you agree to be bound by these Terms of Service ('Terms'). Please read them carefully before placing an order.

If you do not agree to these Terms, you must not use our website or services.

1.2 Who We Are

PepFresh is a UK-based skincare and cosmetics brand operating through our website www.pepfresh.co.uk. We are committed to providing high-quality skincare products to our customers.

1.3 Eligibility

By using our website, you confirm that you:

• Are at least 18 years of age, or are using the site under the supervision of a parent or legal guardian

• Are legally capable of entering into binding contracts

• Are not purchasing products for resale without prior written agreement from PepFresh

1.4 Account Registration

You may browse our website without registering. However, to place an order, you may be required to create an account. You are responsible for:

• Keeping your login credentials confidential

• All activities that occur under your account

• Notifying us immediately of any unauthorised use of your account at hello@pepfresh.co.uk

1.5 Product Information

We make every effort to display our products accurately, including colours, textures, and descriptions. However, we cannot guarantee that your device's display accurately reflects the actual product. Slight variations may occur.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

1.6 Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time. The price you pay is the price displayed at the time you place your order, subject to any pricing errors.

In the event of a pricing error, we will notify you and offer you the option to proceed at the correct price or cancel your order for a full refund.

1.7 Orders and Contract

Placing an order constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to decline or cancel any order at our discretion, including cases of suspected fraud, stock issues, or pricing errors.

1.8 Intellectual Property

All content on www.pepfresh.co.uk, including text, images, logos, graphics, and product formulations, is the property of PepFresh and is protected by UK and international copyright and trademark laws.

You may not reproduce, distribute, or use any content without our prior written permission.

1.9 User Conduct

When using our website, you agree not to:

• Post or transmit any unlawful, harmful, or offensive content

• Attempt to gain unauthorised access to our systems

• Use our website for any fraudulent or commercial purpose without consent

• Violate any applicable laws or regulations

1.10 Allergies and Skin Sensitivity

Our products contain cosmetic ingredients that may cause reactions in individuals with sensitive skin or specific allergies. You are responsible for:

• Reading the full ingredient list on each product before use

• Conducting a patch test before using any new product

• Consulting a dermatologist or healthcare professional if you have known skin conditions or allergies

PepFresh shall not be liable for adverse reactions resulting from failure to follow usage instructions or failure to check ingredient lists.

1.11 Limitation of Liability

To the fullest extent permitted by UK law, PepFresh shall not be liable for any indirect, incidental, special, or consequential damage arising from your use of our products or website. Our total liability shall not exceed the value of the order giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

1.12 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

1.13 Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of the new Terms.